Sue works at the intersection of health systems, product development, and human-centered design — helping teams and organizations build solutions that actually work for the people they’re meant to serve. At PATH’s Living Labs, she leads design and innovation efforts across Africa to improve health equity through co-creation, usability evaluation, and systems-level thinking. She has facilitated collaborations between developers, nurses, policymakers, and even hospital cleaners — because she believes inclusive innovation starts with lived experience. Her superpower lies in asking the questions no one else is asking, then building momentum around what matters. She trains teams, coach startups, and help organizations integrate human-centered design into everyday decision-making — not as a buzzword, but as a practice. Whether it’s influencing donor strategy, designing with communities, or mentoring the next wave of changemakers, she brings curiosity, clarity, and care to everything she does. Currently pursuing her Master’s in Inclusive Innovation at the University of Cape Town Graduate School of Business.