DATE & TIME

30 September 2026, 14:00 – 15:30

ROOM 
Peacock 3
TRACKS

TRACK 4: Living Labs for Business and Emerging Technology

Description

This workshop bridges the gap between Living Lab activities and measurable results. Participants assess project maturity using a Social Readiness Radar and cause-and-effect strategy. You will learn to validate assumptions and refine your innovation practices through peer feedback. 

Agenda

Time Item
14:00 – 14:10 Kick-off & Framing
Facilitator Role. Introduce the theme: rapid digital/social shifts. Pose the core question: “What is the biggest challenge influencing Living Labs right now?”
Participant Role. Individual brainstorming. Share challenges via post-its or digital tools.
14:10 – 14:30 Mapping Impact: “Where Do We Stand?”
Facilitator Role. Explain the Output → Outcome → Impact logic. Provide concrete examples to avoid theoretical confusion.
Participant Role. Map their own project or Living Lab onto the logic chain. Formulate “If… then…” cause-effect relationships.
14:30 – 14:40 Critical Reflection: The AI Bridge
Facilitator Role. Introduce the “break point” concept. Challenge participants: “Can AI bridge this gap, or is it a Human-only zone?”
Participant Role. Identify the weakest link in their impact chain. Determine if AI can solve it or if it requires human-centric funding/protection.
14:40 – 15:00 Social Readiness Radar
Facilitator Role. Introduce the Social Readiness Level (SRL) framework and the 4 pillars: Trust, Culture, Capacity, and Systemic Support.
Participant Role. Self-assess their project on a scale of 1–5 across the 4 pillars. Map the “Radar” and identify the “red flag” (lowest score).
15:00 – 15:20 From Practice to Transformation
Facilitator Role. Facilitate 1-on-1 peer coaching. “If AI did this tomorrow, would it build or destroy community trust?”
Participant Role. Pair up to peer-review one specific practice. Decide what to delegate to AI (efficiency) and what to keep human insight.
15:20 – 15:30 Wrap-Up & Commitments
Facilitator Role. Summarize common “red flags” and AI opportunities discovered. Closing remarks.
Participant Role. Share one “insight” and one “immediate action” they will implement in their own Living Lab.

Facilitators

Emanuela Buzenche

Bioengineer, User Experience & Living Lab Researcher, Good Tech Living Lab

Cristina Baghiu

Living Lab and European Digital Innovation Hub Coordinator. PhD researcher in AI Ethics