Helpful tips

To make your trip to Krakow as smooth as possible, we have combined a few helpful tips that will guide you from the moment you enter this website until your arrival to the conference. Following these guidelines will enable you to be fully prepared for the OpenLivingLab Days and enjoy your experience at the global gathering of the living lab practitioners and all those involved in the process (academics, researchers, entrepreneurs, public officials and of course the public).

If this is your first time at the OpenLivingLab Days or if you are a returning visitor, this list will guide your through all the information published on the #OpenLL17 website.

Follow these steps:

  1. First time at the OpenLivingLab Days? Discover previous editions

  2. Read about the programme

  3. Decide which workshops you want to attend

  4. See which research papers will be presented by international academics and researchers

  5. Register for the event

  6. Find the venues where #OpenLL17 will take place 

  7. Book a hotel with a preferential rate

  8. Read up on Krakow to know what to expect

  9. Find out how to reach the city from the Krakow airport

  10. Download these apps that will help you guide through the city or order a taxi


Workshops and papers selected


Following the extensive evaluation process of the submissions generated after the Call for Papers and the Call for Workshops, the evaluation committee has selected nine research papers that will be presented on the first day of the OpenLivingLab Days and twenty-four workshops which will take place on the last two days of the event (Thursday and Friday).

Workshops are divided into five different domains:

  • healthcare
  • circular economy
  • living labs and policy
  • service design
  • smart cities

with “healthcare” being the most popular workshop theme, not surprisingly, since most ENoLL members work in healthcare sector. The agenda will be further defined in the following days and descriptions of workshops will be published for you to decide which workshops you would like to visit and to register beforehand for the sessions.

(find a list of all workshops here)

As for the call for papers, nine different research papers were selected following blind review of the papers from different reviewers. Find a list of papers here 

Papers and Workshops under evaluation

Participants of the OpenLivingLab Days have been invited to co-create the agenda of the summit with us, by answering the call for papers and the call for workshops. Submission for both deadlines were the 5th May and after receiving a high number of applications, the evaluation committees are busy reviewing the papers and workshops.

When will the results be public?

Researchers, who have submitted their papers will receive the results by the 9th June. 

Living Lab practitioners and other stakeholders who have submitted a workshop proposal, will be notified by the 30th May. 

We are looking forward to reveal final details of the agenda and let you know which workshops you will be able to attend and what latest research on the living lab phenomenon will be presented and discussed this year.

Call for Papers is open

OpenLivingLab Days 2017 brings together both academics and managers from fields of innovation and fields applying Living Labs and Living Laboratories to explore the benefits Living Labs provide for a variety of stakeholders. The 5th edition of the Living Lab Research Day at the OpenLivingLab Days conference is an opportunity for researchers and practitioners to:

  • Bring together a state-of-the-art review of Living Lab concepts and their usage
  • Strengthen Living Labs as an area of innovation
  • Assess new trends, current challenges and developments of Living Labs
  • Co-create new disruptive innovation models
  • Establish strong connections with other emerging disciplines


Please submit your paper only in one of the three tracks below:

Track 1:
Reflecting on, and in, research and practice in Living Lab processes”

Track Chairs:
PhD Anna Ståhlbröst, associate professor at Luleå University of Technology (Sweden) PhD Marita Holst, research director of Botnia Living Lab and General Manager at Botnia Living Lab (Sweden)

This track expects papers reflecting on the Living Labs concept and processes, and how it has grown and matured during the last fifteen years. We invite papers reflecting on research and practice in processes such as, need-finding, co-creation, design, as well as real-world tests and evaluations. In addition, we expect articles reviewing how the concept of Living Lab emerged and how this is reflected in current research practices.

Issues and questions might include (but are not limited to) the following:

  • In what way do current Living Lab practices support reflection and learning from practice to support innovation and research?
  • How is reflective practice and research framed, developed and conducted in innovation processes conducted in Living Labs?
  • In what ways does reflective practice contribute to the innovation process in Living Labs?
  • How do reflective practices in research and innovation activities (e.g., interpretive, participatory, critical, mixed method) inform Living Lab theory and practice?

Track 2:
Living Labs versus other forms of collective and collaborative innovation”

Track Chairs:
Seppo Leminen D.Sc. (Econ.), D.Sc. (Tech.), Principal Lecturer at Laurea University of Applied Sciences (Finland)
Artur Serra, i2cat deputy director (Spain)

Living Labs are emerging phenomena and living labs are platforms that bring together all the relevant parties for innovation co-creation. Living labs provide an interesting and growing option. There is more and more diversity in terms of topics covered and approaches taken in living labs practice as well as research (cf. Bergvall-Kåreborn et al., 2015; Dell’Era & Landoni, 2014; Dutilleul et al., 2010; Edvardsson et al., 2012; Femeniás &, Hagbert, 2013; Guimont, & Lapointe, 2016; Hakkarainen & Hyysalo, 2016; Leminen, 2015; Leminen & Westerlund, 2016, Leminen et al., 2012, 2015, 2016; Nyström et al., 2014; Rits et al., 2015; Schuurman et al., 2016; Ståhlbröst & Lassinantti, 2015; Veeckman et al., 2013). They are physical regions or virtual realities where stakeholders from public-private-people partnerships (4Ps) of firms, public agencies, universities, institutes, and users meet. All are collaborating to create, prototype, validate and test new technologies, services, products, and systems in real-life contexts (Westerlund & Leminen, 2011). In living labs users are the ones shaping innovation in their own real-life environments, whereas in traditional innovation networks the insights of users are captured and interpreted by experts (Almirall, 2009). Similar to other forms of open innovation, living labs are dynamic, but they are more formally structured and less boundless than other open innovation networks. There is little research on living labs and their relation to other form of collective and collaborative innovation and collaborative innovation including maker spaces, hacker spaces, Fab Labs, co-creation spaces, innovation spaces and tech Innovation ecosystems.

Track 3:
Open Innovation and User Innovation in Living Labs for SME/business support, healthcare and urban & regional development”

Track Chair:
dr. Dimitri Schuurman, imec Team lead user research (Belgium), co-lead of ENoLL Special Interest Group on Research and Future of Living Labs

Innovation has shifted from a closed single-inventor perspective towards a multi-actor process that deals with the search and combination of distributed sources of knowledge, a phenomenon referred to as distributed innovation. Living Labs as Quadruple-Helix organizations aimed at multi-stakeholder innovation with active user involvement, are organizations that cope with this distributed nature of innovation. To study Living Labs, Open Innovation allows to analyze knowledge and technology transfers, emphasizing the value generated for an actor engaging in these type of  transfers, mostly resulting in a company-centric perspective (Chesbrough, 2003; West & Bogers, 2013). The User Innovation literature looks at the contribution of end-users to the innovation process and to the circumstances and user characteristics that influence the innovative capacity of end-users, resulting mostly in a user-centric perspective (von Hippel, 1976, 2009). Within this track, we welcome papers that explore the links and intersections of both paradigms in Living Labs.

We specifically welcome papers on Living Lab based Open and User innovation applied to specific application domains:

  •  SME/business support – “Living-Labs-as-a-Service”
  •  Healthcare
  •  urban and regional development

Double-Blind Peer Review

The 2017 ENoLL Call for Papers makes use of a double-blind peer review, which means that both the reviewer and author identities are concealed from the reviewers, and vice versa, throughout the review process.

To facilitate this task, we ask all authors to send us 2 files when submitting:

  1. Title file: This needs to include title, authors’ names and affiliations, main author’s contact details (e-mail address and telephone), short biographies
  2. Blinded paper: this includes only the actual article without any name and affiliation, no identifiers (not even in figures), no acknowledgments, no references to funding sources. Citations of papers published by the Author need to be as follows ‘[Anonymous, 2007]’. Also, kindly remove any identifier from file names and make sure document properties are also anonymized.

Format for full papers for OpenLivingLab Days

  • Please submit your paper in .doc (Word Document) format.
  • Follow guidelines overviewed above for double blind peer review
  • Indicate if your submission has been previously published elsewhere. This is to ensure that we do not infringe upon another publisher’s copyright policy.
  • Include a 1-paragraph abstract that provides the key messages you will be presenting in the paper
  • Include 4-6 keywords relating to the theme or topics covered by the paper
  • Provide a 2-3 paragraph conclusion that summarizes the article’s main points and leaves the reader with the most important messages
  • Include a short biography of the author(s) & photo in the Title file (see above)
  • The paper length should be between 2000 and 5000 words maximum
  • References should be made according to APA-style and included at the end of the paper in alphabetical order
  • All papers must be submitted in English


Please submit your full final paper to with “Paper Submission for OpenLL17” as email subject by the deadline of 1st of May 2017 (Monday) EoB.

Submitted papers will be peer-reviewed by referees assigned by the Scientific Steering Committee for acceptance or rejection. The Scientific Steering Committee is chaired by Professor Pieter Ballon, Director Living Living Labs at iMinds, Belgium, & International Secretary of the European Network of Living Labs. Papers submitted to OpenLivingLab Days 2017 will be evaluated on their appropriateness of theme for the conference, scientific quality, innovativeness and the final recommendation of the Scientific Steering Committee.

By submitting your paper, you are hereby authorizing ENoLL to publish your paper in the OpenLivingLab Days 2017 proceedings which will be part of the Research Day of OpenLivingLab Days in Krakow, Poland.

Accepted contributions will be published in the proceedings of OpenLivingLab Days 2017 with an ISBN number. Additionally, the ENoLL Scientific Steering Committee will assess the option of inviting best papers submitted to OpenLivingLab Days 2017 for publication in a peer-review journal.

Good to know

We will be updating these pages as we gather more practical information on the venues, accommodation options, and social activities during the OpenLivingLab Days 2017 in Kraków.

You can already find information on

About the city

Rynek Glowny w Krakowie, Krakow
Rynek Glowny w Krakowie, Krakow
  • Kraków is the second largest and one of the oldest cities in Poland. It is located in the southern part of Poland
  • Kraków is one of Poland’s most important economic centres and the economic hub of the Lesser Poland (Małopolska) region.
  • The bulk of the city’s historic area has been turned into a pedestrian zone with rickshaws and horse buggies; however, the tramlines run within a three-block radius
  • You can fly to Kraków’s  John Paul II International Airport Kraków–Balice which is located 11 km west of the city. Direct trains cover the route between Kraków Główny (the central train station) train station and the airport in 20 minutes
  • You can also reach Kraków through the Katowice International Airport which is located 80 kilometres from Kraków and can be reached in 75 minutes
  • Kraków has  been internationally recognised in different areas. In 2000, it was named European Capital of Culture. In 2013 Kraków was officially approved as a UNESCO City of Literature. The city hosted the World Youth Day in July 2016


Travel from the Krakow airport

The best way to get from the Krakow Balice Airport to Kraków’s Old Town is by train. The Balice train station is connected directly to the terminal.  Trains run every 30mins between 04:00 and 24:00 (for exact departure times visit the official website). It takes about 18 minutes to reach the main train station in the city centre. Tickets cost 8zł (1,89 EUR), and can be bought from ticket machines on the platform, or on the train.

Public bus 208 runs once an hour, while bus 252 runs between the airport and ‘Os. Podwawelskie’ every 30mins with central stops at Cracovia BłoniaJubilat and ICE.  Night bus 902 departs hourly from 23h25. The journey takes 35-45mins depending on traffic. Tickets cost 4/2zł (0,94 EUR) single journey fare from the ticket machine at the bus-stop or on the bus. Upon leaving Terminal 1, you will find the bus stop to your right. Exact bus times and routes can be checked online

The airport has its own ‘Krakow Airport Taxi’ service with vehicles waiting outside the terminal entrances. Journey to the city center costs about 22 EUR (cca 89zł). For other taxi you can check Taxi listings. It is advised to confirm the fare for the 25-35min journey (which can be longer at rush hour) beforehand

Alternative taxi service: Uber

Travel to the OpenLivingLabs Days venue 

Number 52  (from the centre direction Czerwone Maki P+R). Get off at the last stop: Czerwone Maki from which you have to continue for 10 minutes on foot to the Krakow Technology Park

Tickets can be purchased at ticketing machines, on the tram or in ‘kiosks’ (price: 3,80 zł or 0,90 EUR ). For navigation  you can use a free “jakdojade” mobility app. Tickets can be also bought on the “skycash” app, where your first ticket will be free of charge.

Bus number 424 (direction Os.Podwawelskie)

List of taxi companies operating in Krakow (fare cost from the city center is between 20-30 zł or 5-7 EUR)

Bicycle parking spaces are located in front of the Yagiellonian University and the Krakow Technology Park.

More information on transport connection

Visa Information

Since December 21, 2007, Poland is part of the Schengen Area of the European Union, a zone without controls on internal borders which comprises of 28 member states. Third-country nationals may enter Poland if they are in possession of a valid travel document and a visa (if required). Council Regulation (EC) No 539/2001 includes the lists of third countries whose nationals must possess valid visas to cross external borders, and of countries whose nationals are exempt from this obligation.

The list of countries whose nations may enter Poland without visas can be found here.

There is a mandatory visa requirement to enter the Schengen Zone for some non-EU countries. The countries whose citizens are required to obtain a Schengen visa in order to enter one of its member countries can be found on this link.

All of the necessary information can be found on the Ministry of Foreign Affairs website.

Submit your Workshop

Co-create the agenda of OpenLivingLab Days with us and apply to host a workshop.

ENoLL is inviting its members, stakeholders and Living Lab practitioners to contribute and co-create the agenda of the conference by submitting a workshop proposal.

We are looking for workshops that help participants advance in learning basics of community-driven innovation, discuss and shape up future collaborations. The evaluation committee is currently evaluation all workshop proposals. Results of the evaluation will be known by the end of May.

Important dates

April 3, 2017: Official launch of 2017 Call for workshops
April 28, 2017: Workshop proposal deadline
May 30, 2017: Acceptance notification

Content and format

We invite applicants to submit workshop proposals for one of the 5 workshop tracks below: health, circular economy, policy, design and smart cities. Every track will be composed of 3 workshops for a total of 15 Learning by doing workshops.

Screen Shot 2017-04-04 at 13.40.44

Every accepted workshop submission will contribute to one of the 5 tracks by investigating one of the steps below: 

  • Ideation and concept design (exploration): Workshop organisers will overview how to gain as much info as possible on underlying project circumstances, but also how to mix different competencies and stakeholders to brainstorm efficiently and conceptualise the product/service
  • Innovating through co-creation (experimental): These workshops will delve into Living Lab methodologies and describe how to involve actors of the quadruple helix and end users to design a better product/service in a co-creative and iterative way, with an eye on sustainability and openness
  • Innovation adoption and evaluation (evaluation): The third horizontal block of workshops will study how to introduce innovations to target groups and assess their potential on the market. As importantly, insights on Living Lab performance analysis will be given to help demonstrate effectiveness of LL methodologies

We will use the maturity of innovation as a variable. Based on Jespersen (2008):
idea (the innovation is still an idea and does not exist in any material form yet):

  • concept (the innovation idea has developed into an innovation concept that explains how the innovation will function)
  • prototype (the innovation has materialised in some kind of prototype which demonstrates the basic functionalities)
  • pre-launch (the innovation has been developed in the form of a Minimum Viable Product, but has not been launched on the market)
  • launch (the innovation is launched in the market)
  • post-launch (the innovation is already on the market)

The workshops will be recoded into three categories which are also used to describe the type of Living Lab projects;

  • exploration (indicating a project where the innovation starts at the idea of concept stage and ends in the idea or concept stage)
  • experimental (a project that includes the prototype stage)
  • evaluation (projects that start at the pre-launch stage or later)

The following table summarises the three workshop types:

Screen Shot 2017-04-04 at 13.43.20

Participants will follow the learning curve:

Screen Shot 2017-04-04 at 13.43.59.png

Final aim is to propose 15 workshops covering 5 key domains for Living Labs worldwide, and offer participants useful tools for the efficient running of Living Lab projects from concept design to prototyping, from innovation design to go-to-market and final assessment.

The Evaluation Committee will give priority to hands-on, co-creative workshops involving participants in collaborative activities.

We encourage applicants to team up with other Labs when proposing a session! 

In addition to the 15 “Learning by doing” workshops, ENoLL accepts other workshop ideas on different topics. Please note that only a few number extra-workshops will be accepted, so we strongly encourage you to apply to the “Learning by doing” track first as this will be the key workshop programme for 2017.


Submitted workshop proposals should include:

• Title and workshop number you are applying to (see table above)

• Abstract

• Brief outline including format, objectives, expected outcomes. Overview the methodologies and exercises you want to use to engage audience

• Schedule

• Please specify which ENoLL active member you represent (if any)

• Info on workshop organisers

• Bibliographic references (if any)

Applications should not go beyond 2 Word pages. CVs can be attached to introduce workshop organisers’ profiles. Every applicant can submit a max. number of 2 workshop applications.

Workshop proposals will be evaluated by the OpenLivingLab Days Organising Committee based on various criteria including: quality and level of details of the proposed idea, theme of the workshop, its relevance to the Call for workshops and the overall balance of the conference program.