What are critical success factors in orchestrating cross-border, cross-sectoral, cross-disciplinary innovation ecosystems? Workshop exploring orchestration models through theory and expert experiences
14.00 – 15.30, 2 September
The goal is to explore and share experiences on formal and informal aspects that affect the success of orchestrating in multi-stakeholder innovation ecosystems.
What is needed to successfully orchestrate multi-stakeholder innovation co-creation? What is the significance of informal and formal aspects of orchestration in cross-organisational, cross-disciplinary co-creation?
Co-creation Orchestration (CCO) Laurea discusses these questions in a project funded by the Finnish Ministry of Education and Culture.
Until multi-stakeholder innovation ecosystem has been established, continuous careful planning of the formal issues i.e. structures, agreements, business models, budgets etc. is vital in order to succeed. However, in the end, it is the informal aspects that greatly affect the successful reaching of the ecosystem’s goals: e.g. co-creating long-term trust capital from day 1 as well as creating conditions for serendipity and for all ecosystem stakeholders to value each other’s perspectives and goals instead of concentrating solely on their own objectives. This requires skills, capabilities and attitudes. In this workshop, we explore and discuss both formal and informal factors that can facilitate or hinder the successful reaching of ecosystem’s goals by sharing best practices and experiences as well as reflecting on literature on the topic.
The objective is to challenge the participants to question and further build on findings from the literature with regards to facilitating and hindering factors of co-creation orchestration: with what you agree and disagree, and what might be still missing in the literature regarding orchestration. In sub-groups, the expert participants enrich the presented findings from research data by sharing and discussing their own experiences in orchestrating. As a result, there will be revised lessons learnt on the critical orchestration success factors in different contexts that will be the takeaway of the session.
As a virtual takeaway of this session, there will be lists of revised lessons learnt in multi-stakeholder innovation orchestration based on literature and the workshop outcomes. These will provide a multifaceted outlook on both formal and informal factors affecting orchestration, thus assisting the ecosystem orchestrators with the successful reaching of the ecosystem’s goals. Additionally, the findings will be provided for those in charge of ENoLL labelling criteria and the content of Learning Lab.
The participants will have a comprehensive picture of both formal and informal factors that can facilitate or hinder multi-stakeholder co-creation orchestration. They will have shared their own experiences, and heard and built on those of others as well as findings from the literature through discussions.
BRIEF OUTLINE / METHODOLOGY
– Opening: workshop topic, brief background, goals, presenting facilitators. 5 minutes
– Introductions: division into sub-groups/breakout rooms for short participant introductions. 5 minutes
– Presentation brief: moving back to the whole group for short presentation (by facilitators) on key points from literature and other findings from CCO Laurea. 10 minutes
– Breakout discussions: division into sub-groups/breakout rooms for group discussions on critical orchestration success factors. 20-30 minutes
– Sharing key points: moving back to the whole group interaction to share and discuss the revised lists of success factors. 20 minutes
– Comments: selected orchestration experts comment on the revised lists of success factors from the perspective of their own context. 10 minutes
– Lessons learnt: utilizing a platform/tool to collect written lessons learnt from each participant to facilitate personal learning and to provide researchers further information on connections between different sub-groups and learning experiences. 5 minutes
– Takeaways and workshop closing: facilitators closing the session with key takeaways. 5 minutes
The workshop is for experienced orchestrators of small-scale Living Labs and large-scale innovation ecosystems. Orchestrators are also called managers, facilitators, brokers, mediators. The workshop can also be of interest to other participants who want to learn more and share their own experiences regarding multi-stakeholder innovation co-creation orchestration and aspects that can facilitate or hinder it. We also warmly welcome researchers, as CCO Laurea is open to research collaboration.
MAX NUMBER OF PARTICIPANTS
Emerita president of ENoLL holding a PhD in Industrial Management (Innovation and Innovation Ecosystem relationship)
Tuija HirvikoskiEmerita president of ENoLL holding a PhD in Industrial Management (Innovation and Innovation Ecosystem relationship)
Dr. Tuija Hirvikoski, emerita president of ENoLL has received a Ph.D. in Industrial Management (Innovation and Innovation Ecosystem relationship). Hirvikoski has held various managerial positions at different Finnish higher education institutions and governmental institutions focusing on sustainable regional and societal development such as being a long-term Vice-President of Laurea. She has contributed to the development of several EU funded RDI projects particularly in the field of holistic and citizen-driven service innovation, eHealth and Wellbeing, Smart Citizens and Entrepreneurship. Hirvikoski represents Laurea in national and international organizations such as Helsinki-Uusimaa Regional Coordinating Committee, ENoLL, Committee of the Regions, EC OSPP, Sendai-Finland Wellbeing Centre and an invited expert on the EC European University Vision 2030 group. In 2016, she was rewarded with the international Innovation Luminary Award.
Kaisla SaastamoinenProject specialist
Kaisla Saastamoinen is a project specialist in the Co-creation Orchestration (CCO) project at Laurea University of Applied Sciences. In this position, she researches multi-stakeholder innovation ecosystems and their orchestration. She holds a Master’s degree in Hospitality Management (Customer-centric Service Development).
Anne ÄyväriPrincipal Lecturer
Dr. Anne Äyväri is a Principal Lecturer in the Service Design and Innovation master’s degree program at Laurea University of Applied Sciences. She has a Ph.D. in Economics. As part of the Co-creation Orchestration team, she researches e.g. multi-stakeholder co-creation governance models as well as skills and capabilities of multi-stakeholder innovation ecosystem orchestrators. She has strong experience in co-creation and Living Labs.