What are critical success factors in orchestrating cross-border, cross-sectoral, cross-disciplinary innovation ecosystems? Workshop exploring orchestration models through theory and expert experiences


14.00 – 15.30, 2 September 


The goal is to explore and share experiences on formal and informal aspects that affect the success of orchestrating in multi-stakeholder innovation ecosystems. 


What is needed to successfully orchestrate multi-stakeholder innovation co-creation? What is the significance of informal and formal aspects of orchestration in cross-organisational, cross-disciplinary co-creation?
Co-creation Orchestration (CCO) Laurea discusses these questions in a project funded by the Finnish Ministry of Education and Culture.

Until multi-stakeholder innovation ecosystem has been established, continuous careful planning of the formal issues i.e. structures, agreements, business models, budgets etc. is vital in order to succeed. However, in the end, it is the informal aspects that greatly affect the successful reaching of the ecosystem’s goals: e.g. co-creating long-term trust capital from day 1 as well as creating conditions for serendipity and for all ecosystem stakeholders to value each other’s perspectives and goals instead of concentrating solely on their own objectives. This requires skills, capabilities and attitudes. In this workshop, we explore and discuss both formal and informal factors that can facilitate or hinder the successful reaching of ecosystem’s goals by sharing best practices and experiences as well as reflecting on literature on the topic.


The objective is to challenge the participants to question and further build on findings from the literature with regards to facilitating and hindering factors of co-creation orchestration: with what you agree and disagree, and what might be still missing in the literature regarding orchestration. In sub-groups, the expert participants enrich the presented findings from research data by sharing and discussing their own experiences in orchestrating. As a result, there will be revised lessons learnt on the critical orchestration success factors in different contexts that will be the takeaway of the session.



As a virtual takeaway of this session, there will be lists of revised lessons learnt in multi-stakeholder innovation orchestration based on literature and the workshop outcomes. These will provide a multifaceted outlook on both formal and informal factors affecting orchestration, thus assisting the ecosystem orchestrators with the successful reaching of the ecosystem’s goals. Additionally, the findings will be provided for those in charge of ENoLL labelling criteria and the content of Learning Lab.


The participants will have a comprehensive picture of both formal and informal factors that can facilitate or hinder multi-stakeholder co-creation orchestration. They will have shared their own experiences, and heard and built on those of others as well as findings from the literature through discussions.


– Opening: workshop topic, brief background, goals, presenting facilitators. 5 minutes
– Introductions: division into sub-groups/breakout rooms for short participant introductions. 5 minutes
– Presentation brief: moving back to the whole group for short presentation (by facilitators) on key points from literature and other findings from CCO Laurea. 10 minutes
– Breakout discussions: division into sub-groups/breakout rooms for group discussions on critical orchestration success factors. 20-30 minutes
– Sharing key points: moving back to the whole group interaction to share and discuss the revised lists of success factors. 20 minutes
– Comments: selected orchestration experts comment on the revised lists of success factors from the perspective of their own context. 10 minutes
– Lessons learnt: utilizing a platform/tool to collect written lessons learnt from each participant to facilitate personal learning and to provide researchers further information on connections between different sub-groups and learning experiences. 5 minutes
– Takeaways and workshop closing: facilitators closing the session with key takeaways. 5 minutes


The workshop is for experienced orchestrators of small-scale Living Labs and large-scale innovation ecosystems. Orchestrators are also called managers, facilitators, brokers, mediators. The workshop can also be of interest to other participants who want to learn more and share their own experiences regarding multi-stakeholder innovation co-creation orchestration and aspects that can facilitate or hinder it. We also warmly welcome researchers, as CCO Laurea is open to research collaboration.






Tuija Hirvikoski

Emerita president of ENoLL holding a PhD in Industrial Management (Innovation and Innovation Ecosystem relationship)