Conflict management dominos : co-create and learn through play
TIME
16.00 – 17.30, 2 September
GOAL
We propose to experience a game designed to teach and improve conflict management through collective intelligence in a playful efficient way.
CHALLENGE
For a team of middle managers, team leaders, or facilitators, the opportunities to discuss and learn from each other around conflict management are rare.
Those positions often feel lonely and fear of judgment is a strong limiter for sharing personal experiences amongst colleagues or even peers.
We have developed a tool in the form of a game that gives a framework for leading this kind of discussion in a playful manner, ensure by design a non-judgmental environment focusing on solutions and alternatives instead of proving a point or negative comments.
OBJECTIVE
We aim to tackle conflict management in a playful efficient way blending collective intelligence and gamification techniques.
Indeed, games can be a powerful tool to handle emotionally charged situations, as their playful nature puts distance between the topic and the participants, enabling them to share in a more truthful manner. In addition, game rules are preventing negativity by proving a strong frame for discussions and easy to enforce boundaries. Lastly, collaborative games bring focus toward the game’s goal, leveraging competitiveness to foster co-creation and collective intelligence.
In this co-creation workshop based on experience sharing, participants will use custom-made dominos to share the chain of actions and reactions of a specific past conflictual situation they want to improve. In the second part of the workshop, the domino mechanic will be used to propose alternative actions and collectively craft a better outcome to the situation, tapping on their own knowledge as well as some theoretical pointer given by the facilitators. Hence will they bring a satisfying conclusion to the specific situation and collectively improve their conflict resolution skills.
OUTCOMES
TANGIBLE
- Game rules and workshop methodology with application in conflict management and beyond.
- Strategy to solve their specific conflict situation.
- Theoretical pointers with actionable tips for conflict resolution.
INTANGIBLE
– Playful experience and awareness that games can be a powerful tool to handle emotionally charged situations.
– Sharing of each participants’ personal approaches regarding the resolution of conflicts.
– Variety of actions and possible postures toward conflictual situations based on shared anecdotes from participants.
BRIEF OUTLINE / METHODOLOGY
According to our methodology, we aim at the following agenda for the workshop.
1-10: introduction, motivation, and icebreaker
10-30: first breakout in groups: sharing and selecting of the conflictual situation to be worked on in the second breakout
30-45: full room exchange and presentation of conflict resolution methods with actionable pointers
45-1h05: second breakout in groups: co-creation of alternative paths leading to the resolution of the situation
1h05-1h15: full room closing
1h15-1h30: feedback exchange on methodology and game implementation
AUDIENCE
Any participant in a situation of leadership or management or acting as facilitator in a conflictual environment. Participants will be asked to think and share actual situations they are experiencing or experienced in the past.
MAX NUMBER OF PARTICIPANTS
20
LOGO

LINKS
FACILITATORS
Isis Gouedard
Collective intelligence expert

Isis Gouedard
Collective intelligence expert
Passionate about human interactions and motivations, Isis Gouédard helps clients embrace change and derive action plans fostering ideas through experience and games, unleashing the power of collective intelligence. A Genevoise mum-preneur and Senior IT Project manager, she holds a Mathematics Master and Entrepreneurship EMBA from the University of Geneva.
Damien Gauthier
UX & Design Thinking expert

Damien Gauthier
UX & Design Thinking expert
User Experience designer and Lean Innovation specialist, Damien started his career with PhD in mathematics and a brief detour through acting and directing, which led him to become curator of TEDxLausanne. Since 2016, he brings together his skills in science methodology, theater acting, UX and Lean Startup to help people solve problems together in a creative way.
Stephanie Douillard
Anthropologist & Founder ANTHR2

Stephanie Douillard
Anthropologist & Founder ANTHR2Stéphanie’s career path has interchanged between archaeology and educational sciences whilst also including teaching and working in various businesses. As a result, her experience is a hybrid of multiple environments. This has led her to social anthropology which she has incorporated into multiple projects in France and in Quebec. Today, she oscillates constantly between concepts surrounding prehistory, humanity, collective intelligence, collaborative spirit, self-reflection, and various traditional and spiritual healing methods. A singularity that allows her to create a meaningful link between roots and wings, between our long-held traditions and innovation, between prehistory and future prospectives.