Top Papers selected by Evaluation Committee
Dr. Dimitri Schuurman
Top Rated Papers will be invited for publication on a Special Issue in a peer-reviewed journal and will also have a prime-time dedicated session at the conference.
Culture & creativity in times of disruptive change
Urban & Rural resilience
Health & WellBeing
Challenges for living labs
Digital Social Innovation
Living Labs for a greener future
In this session the chair of the DLLD scientific committee, Dr. Dimitri Schuurman, will introduce the 6 submissions which were selected by the committee as the most significant.
At the end of the session the voting for the Best Public Paper Award will be opened.
Scaling the voice of older adults – reflections on a needed co-design infrastructure for healthy ageing smart cities
by Ann Borda and Sonja Pedell
Track: Full Research Paper
Topic: Health & Well Being
- Smart cities
- Wearable devices
- Healthy ageing
Abstract. This paper investigates barriers that need to be overcome to support a co-design infrastructure for creating smart cities for healthy ageing. The paper further reviews current literature and best practice approaches more broadly and presents our research on wearable device use for walkability in cities as a case study. We highlight the needs for a bottom up approach supported by governments and city planners and breaking up silos between wearable technology development, service design and smart city development. The paper concludes with recommendations.
Swinburne University of Technology / Future Self and Design Living Lab
Sonja PedellSwinburne University of Technology / Future Self and Design Living Lab
Associate Professor Sonja Pedell is Director of Swinburne University’s Future Self and Design Living Lab. The FSD Living Lab has core development capabilities in the area of innovative socio-technical systems and design solutions for health and wellbeing with a focus on the ageing population and dementia. Prior to taking up this role at Swinburne, Dr Pedell completed a Masters of Psychology from the Technical University of Berlin and was employed as an Interaction Designer, Usability Consultant and Product Manager in industry for several years.
Human Factors in Living Lab Research
by Nele De Witte, Leen Broeckx, Sacha Vermeylen, Vicky Van der Auwera and Tom Van Daele
Track: Full Research Paper
Topic: Health & Well Being and Challenges for Living Labs
- Human factors
- Living lab
Abstract Human factors research is still in its infancy in healthcare and other fields but has the potential to allow organisations and living labs to assess and improve the quality of innovations while closely involving potential end users. Human Factors can be defined as a scientific discipline focusing on the interaction between individuals and systems with the goal of improving safety, performance, and user acceptability. Studies simulating challenging real-life circumstances in selected samples and using a multi-method approach can provide important insights for organisations and governments and allow for better and safer services for the end user. By combining existing theory and case examples, the current paper aims to situate human factors research and to help researchers determine when and how this methodology could be applied.
Master’s degree in Communication Sciences from Brussels University
Leen BroeckxMaster’s degree in Communication Sciences from Brussels University
Leen Broeckx holds a Master’s degree in Communication Sciences from Brussels University in Belgium. She has an additional Master Degree in Cultural Studies from Leuven University Belgium. She joined the LiCalab team in 2013 as panelmanager. LiCalab is one of the care living labs in Flanders, Belgium. In the meantime the LiCalab team expanded to a group of 7 motivated colleagues. Together with her colleague panelmanager she’s responsible for a panel of 1.000 elderly and more than 400 caregivers and care organizations. In the past 6 years she’s passionate about human centered design. She follows trainings and workshops to improve her skills. She will present the paper in replacement of Nele De Witte, the author who’s on maternity leave.
A closer look at the role of higher education in living labs: a scoping review
by Renée van den heuvel, Susy Braun, Manon De Bruin and Ramon Daniëls
Track: Full Research Paper
Topics: Challenges for Living Labs
Abstract. As society changes fast, there is a need to educate professionals who contribute to innovation and complex adaptations in organizations. Companies, governmental bodies and other stakeholders seek collaboration on actual complex issues in living labs; user-centred, open innovation ecosystems based on co-creation and integration of research and innovation processes in real life settings. Living labs are recognized as educational environments to prepare students in higher education for future roles thus knowledge regarding the optimal embeddedness of higher education in living labs is of importance. The aim of this article is to explore the nature and extent of the scientific literature about living labs in which actors in higher education actively participate. A scoping review was conducted. Based on 21 articles, it can be concluded that the research on embedding higher education successfully in living labs is at an early stage. More detailed studies into aspects of the successful participation of higher education is recommended to gain knowledge about enhancing learning outcomes, and the effects of educational activities (including assessments) within living lab environments.
Renée J.F. van den Heuvel
Researcher and lecturer at Zuyd University of Applied Sciences
Renée J.F. van den HeuvelResearcher and lecturer at Zuyd University of Applied Sciences
Renée J.F. van den Heuvel (1988) has been working as researcher and lecturer at Zuyd University of Applied Sciences, Research Centre for Assistive Technology in Care and Occupational Therapy Department since 2012. Her background is in Health Sciences (Bachelor Movement Sciences and Health Promotion, Master Sports and Physical Activity Interventions) and in 2018 she completed her PhD about social robots for children with severe physical disabilities. Currently Renée works on a Post Doc research about living labs in higher education.
Urban Living Labs: Pathways for Sustainability Transitions to Innovative City System from Circular Economy Perspective
by Diego Hernando Florez Ayala and Prof. Dr. Anete Alberton
Track: Full Research Paper
Topic: Challenges for Living Labs and LL for a Greener Future
- Urban Living Labs
- Sustainability Transitions
- Circular Economy
- Multiple Correspondence Analysis
- Content Analysis
Abstract There is a growing trend to involve citizens in city development, to make urban areas more adaptable to citizen needs. Urban Living Labs (ULLs) are progressive transitions as an explicit form of intervention delivering sustainability goals for cities. We believe that the ULLs can be configured as a pathway for sustainability transitions (ST) to innovative city systems. Based on this statement, our question of this paper is: how could ULLs become pathways for ST to innovative city system from circular economy perspective? To attain this research question, our research design was divided in three steps: selection; multiple correspondence analysis; and content analysis coding process. As a result, the triangulation analysis based on these methods, we found that in the multiple correspondence analysis, and the content analysis of the articles emerged similar categories (pathways) such as: knowledge production, policy making, co-creation, geographical embeddedness, urban transitions, networks of cooperation among institutions, culture change, and collaborative engagement. When compared the results found by three different technics, we can see a pattern, a trend. This means that all of them are related to the same extent with the concepts of ST, CE, and ULLs.
Diego Hernando Florez Ayala
PhD student and Strategic Planner Coordinator
Diego Hernando Florez AyalaPhD student and Strategic Planner Coordinator
Diego Hernando Florez Ayala joined at the Universidade do Vale de Itajaí as a Ph.D. student in Management in march of 2019. His research focuses on how could practices that characterize Urban Living Labs can be configured as potential sustainability transitions for city-systems innovation? Diego holds a Master’s Degree in Production Engineering from the Federal University of Santa Catarina in Brazil. His interest research includes Qualitative Netnography studies in Urban living labs and Sustainability transitions. His work experience is mainly focus on strategic planning, prospective, service design, and regional and economic development projects after graduating from Universidad Pontificia Bolivariana in Colombia as bachelor in Industrial Engineering.
The key role of a Living Lab in creating a blockchain-based digital ecosystem to support local businesses.
by Robert Bregy, Elena Marchiori and Jan Trautmann
Track: Practitioners Presentation
Topic: Urban & Rural Resilience
- Living labs
- Urban lab
- Digital ecosystem
- Blockchain, local marketing
- Mobile app
- Public administration
- Pandemic crisis
Abstract In the context of the Covid-related emergency, many cities were faced with the need to manage access to public spaces in compliance with security measures. In particular, ensuring the contact tracing of users. At the same time, the ongoing pandemic crisis has highlighted the need for a digital presence of small and medium-sized businesses in order to be reached virtually by their customers. However, not all businesses have been prepared for this digital challenge and they risk becoming disadvantaged and damaged by this new market situation.
In this context, the City of Lugano in Switzerland, has created the MyLugano app: a free and currently functioning app available to citizens and guests of Lugano for:
– booking and purchasing cultural, entertainment and sports events while ensuring contact tracing through the use of the app;
– a point-based loyalty system (LVGA points) based on the blockchain technology integrated in the app. The new loyalty system is dedicated to small and medium-sized businesses active in the sales sector of the City of Lugano (i.e.: businesses, cultural, sports, service and leisure activities, etc.), and users (citizens and tourists) who both receive LVGA points for every expense done using the app.
More info about the project: https://luganolivinglab.ch/en/projects/mylugano/
Scientific collaborator at Lugano Living Lab - City of Lugano, Switzerland
Elena MarchioriScientific collaborator at Lugano Living Lab - City of Lugano, Switzerland
Dr. Elena Marchiori is a scientific collaborator at the City of Lugano, Switzerland, and coordinator at the Lugano Living Lab, the urban lab of the City of Lugano in partnership with USI-Università della Svizzera italiana. She is also a Lecturer and Research Associate at USI where her research areas are: usability and digital analytics, online communication and reputation in online media. She holds an M.Sc. in Media Management and a Ph.D. in Communication Sciences.
Investigating the diversity of urban collaborative experimentations and identifying major trends in qualitative case studies from four major Canadian cities
by Peyvand Forouzandeh
Track: Research In Progress Paper
Topic: Challenges for Living Labs and Urban & Rural resilience
- ULLs diversity
- ULLs ecosystem
- Categorizing urban experimentations
- Key enablers
Abstract Canadian Urban Living Labs (ULLs) are often created organically, forming diverse and distinct local models, networks, and methods of urban experimentation across the country. Although often labeled differently, many of these collaborative experimentations share the same characteristics with ULLs. The research question for this paper is: How is the diversity of the collaborative urban experimentations (ULLs) that focus on urban environmental sustainability in major Canadian cities and what are the main trends in the urban lab ecosystem? We investigate this question by studying 20 ULLs in a qualitative case study research from four major cities of Vancouver, Calgary, Toronto, and Montréal. By conducting semi-structured interviews with the key informants of the labs as well as desk research from publicly available data on these organizations or labs, this research first provides a general evaluation of the current labs’ ecosystem in Canada that focus on urban environmental sustainability by using SWOT analysis. Next, it demonstrates that the model and structure of these labs can be categorized in 4 main groups and 8 sub-categories using various qualitative data. The research also suggests considering the categorization of these labs based on their key methodological and theoretical drivers (4 groups) and the main types of outcomes in organizations and labs (4 groups). Finally, we provide visualizations that illustrate these categorizations to identify the key trends and patterns in this variety
Urban planning Ph.D. student at the University of British Columbia in Vancouver
Peyvand ForouzandehUrban planning Ph.D. student at the University of British Columbia in Vancouver
Peyvand is an urban planning Ph.D. student at the University of British Columbia in Vancouver, Canada. In her Ph.D. research, she investigates the impact and effectiveness of collaborative urban experimentations and co-creative decision-making processes to address complex social and environmental urban issues. She is currently conducting research on urban transformation that is initiated in or accelerated through urban innovation labs in case studies from 4 cities in Canada. With a background in architecture and sustainable design from the University of Minnesota, she is passionate about connecting design thinking and co-creation processes with urban planning and long-term visions for creating more equitable and sustainable future cities. The paper presented at DLLD2021 shows some initial attempts to analyze and visualize the results for parts of the data she collected for one phase of her PhD research project.