
Public sector innovation papers
Chairs
Mathias Van Compernolle & Eveline Vlassenroot
Submissions to this track deal with (open) public sector innovation.
European Green Deal the Living Lab for Codeveloping Digital Energy Solutions
by Joelle Mastelic, Francesco Cimmino, Stefano Tarantola
Category: Research-in-progress
Keywords:
- Green Deal
- Living Lab
- Digital Energy
- EU policy
- Smart Campus
Abstract.In the context of the European Green Deal, engagement of all stakeholders seems key to succeeding in
the energy transition. The Living Lab has been identified as one of the potential tools to support engagement as well as empowerment of the key stakeholders. Within the Living Lab, emerging technologies and user-codesigned solutions are tested in a real-life context, producing evidence of their societal impact and thus helping the development of smart-city policies at larger scale, in line with the Living Lab mission. The Living Lab Integrative Process has been tested on a smart campus dedicated to digitisation of energy. A milestone of the project was a co-design workshop held in January 2020. This paper describes the outcomes of this event and seeks feedback from the readers on possible ways forward.
Stefano Tarantola
Scientific Officer at the Joint Research Centre

Stefano Tarantola
Scientific Officer at the Joint Research CentreStefano Tarantola is a Scientific Officer at the Joint Research Centre of the European Commission. He graduated in Nuclear Engineering in 1992 and received his PhD in Science and Technologies for Engineering at the Polytechnic of Milan in 1996. He works at the Directorate for Energy, Transport and Climate conducting methodological work and pre-normative research in the field interoperability of smart electricity grids and electric vehicles. He currently runs the project for developing a living lab at the JRC Ispra for testing digital energy solutions in the context of the Ispra site modernization program.
Joëlle Mastelic
Professor at the University of Applied Sciences Western Switzerland

Joëlle Mastelic
Professor at the University of Applied Sciences Western SwitzerlandDr Joëlle Mastelic is professor at the University of Applied Sciences Western Switzerland. She has been teaching for 12 years in the fields of Business Economics and Energy and Environmental Techniques, in particular in the Energy Management major. She has also developed continuing education courses: CAS on "Sustainable Marketing" and participated in the launch of the interdisciplinary Master "New Product Development";. As a researcher, she is part of the InnoLab Unit (Entrepreneurship and Management Institute) and the Water Group (Energy and Environment Institute). Her area of expertise is innovation and marketing in the field of energy. She is in charge of the Energy Living Lab, a living laboratory whose aim is to put the user at the centre of the energy transition by co- developing innovative solutions with him. This laboratory has notably collaborated with Romande Energie, Transports Publics du Chablais and Losinger Marazzi by proposing service design approaches. It is currently working on disseminating the results by creating social franchises for the Energy Living Lab, with the support of the HES-SO strategic fund. Her publications and interventions focus on the empowerment and engagement of key stakeholders in the process of energy innovation within regional ecosystems. In terms of networking, she is part of the board of the European Network of Living Labs (ENoLL) as head of the Energy and Environment Taskforce. She is responsible for the Living Labs for Decarbonisation of Energy national program, financed by InnoSuisse, which brings together more than 20 partners, including Swiss Post and SBB, and whose aim is to develop a portfolio of innovative projects supported by InnoSuisse in the field of decarbonisation of energy. At the European level, it is an expert for the European Commission, and is collaborating in particular on the transformation of the Joint Research Center site in Ispra into a Living Lab dedicated to the energy and mobility of the future. As organizer and moderator, she has organized and facilitated numerous conferences, such as the Energy Forum on the integration of consumers in the energy transition: http://www.energyforum-vs.ch. She also moderated a workshop during the International Days of Sociology of Energy in Tours on the theme Information and support: what tools, what challenges? http://www.socio-energie2015.fr. She was the moderator of the day on Energy Transition: new roles for buildings and neighbourhoods? at the HEIG in Fribourg: http://pst-fr.com/zero-carbone. She has organised and moderated numerous participatory workshops, in particular in the framework of the international conferences Open Living Lab Days https://openlivinglabdays.com and Sustainable Energy Week https://www.eusew.eu. She has co-organised the Open Living Lab Days in Geneva with more than 500 participants and introduced by the UN office director. The participants have worked on the role of Living Labs to achieve the Sustainable Development Goals of the UN https://www.ge.ch/agenda/open-living-lab-days-2018-olld.
Societal Technology(ST) Methodology for analysing Social Issue of public sector in the future society
by Youngsoo Yoo
Category: Research-in-progress
Keywords:
- Societal Technology
- Analyzing the Social Issue
- Future Society
- Public Sector
- Societal
Technology Impact Analysis - ICT R&D Strategy
- Living Labs
Abstract. New roles for information and communication technologies (ICT) are required in an attempt
to solve the various complex social problems (Issue) which is threatening public safety in our society. On the other hand, this treat provokes ICT convergence, demanding its utilization. In this context, the paper was tried to design ICT Social Technology Effect Evaluation Methodology and an even more expanded all cycle evaluation management system including planning stage. And methodology would be a kind of a method to solve the social problem, moderating the social issue from civic side to R&D decision makers. It would be useful to prepare our future society in public sector because the social problem could be social “GOOD” by those who had solved and innovated theirs world in the previous. This research is ongoing project in order to prove the feasibility of the Societal Technology Impact Assessment into R&D strategy/planning and extend to a method for managing Living Lab R&D project.
Youngsoo Yoo
Researcher at IITP of South Korea

Youngsoo Yoo
Researcher at IITP of South KoreaYoungsoo Yoo works for ICT R&D strategy and planning as a researcher in IITP (Institute of Information & communications Technology Planning & Evaluation) of South Korea for 10 years. He has studied on ‘Science de l’information et de la Communication’ in Université de Stendhal 3, Grenoble, France in 2009. IITP is a national funding agency in South Korea about ICT technology field, with which ICT strategy and plenty of R&D projects via AI/Big data, 5G+, IoT, AR/VR, etc. In this log, his main interest is the Korea-EU global R&D cooperation, Societal technology R&D, Living Lab projects and ICT R&D strategy & planning methodology etc. His current work focuses on the Social Study of Science and Technology related to the relation between ICT technology and Social effectiveness in the following future.
The role of living labs in arts-led urban regeneration
by Yana Voynova
Category: Research-in-progress
Keywords:
- Living-labs
- Arts
- Development
- Urban Regeneration
- Social Innovation
Abstract. The arts have significant potential to promote and sustain economic growth and development. This research aims to explore the role of living-labs and the use of co-creation as an effective policy instrument in culture-lead urban transformation, with practical evidence base for desired sustainability and economic transitions. The project will take the form of a series of comparative case studies of examples of living-labs and arts co-creation and an analysis of their contribution to the integration and development of low-income areas. These case subjects are evaluated on a set of metrics such as GDP, GINI coefficient, formal market employment, and income inequality, in order to identify the key factors that make integration successful and compile a set of best practices for utilizing the potential of living-labs and arts co-creation in policy making and urban planning in a way that benefits local communities and negates the current consequences of gentrification.
Yana Voynova
Senior at Minerva Schools at KGI

Yana Voynova
Senior at Minerva Schools at KGIOriginally from Bulgaria, I am now a rising senior at Minerva Schools at KGI, a university based in San Francisco with a global rotation in 7 cities on 4 continents over 4 years (San Francisco, Seoul, Hyderabad, Berlin, Buenos Aires, London, Taipei). I am a double major with Economics and Arts and Literature and have worked as a policy analyst and consultant in the Sofia Municipal council, Political Media Strategist in the US and a Global Outreach Consultant for Minerva Project. I am currently focusing on my BA thesis on the relationship between the arts and development, part of which is the paper I am presenting at this conference.
Blending artistic and living lab approaches to engage with foreign citizens
by Isis Gouedard, Damien Gauthier, Nicholas Croquet
Category: Practitioners Presentation
Keywords:
- Integration
- Foreigners
- Migrants
- Citizenship
- Political participation
- Local democracy
- Recognition, Inclusion
Abstract.LET’S VOTE!… is an inclusive multidisciplinary project at the service of citizens as part of the 2020 Citizen Challenge. The Challenge was mandated by the Bureau for the Integration of Foreigners of the Canton of Geneva (BIE) to encourage participation in the 2020 local election by foreign residents who have the right to vote at the communal level. During a three months period, we invited the local populations to participate in developing solutions to mobilize voters, especially foreigners by applying aggregated methodologies combining two complementary processes: the development of the power to act and the mobilization of citizens through participatory artistic interventions in the public space. This approach, inspired by Design Thinking and the principles of Living Labs, for co-creating innovative solutions with the populations and stakeholders. The project had both a direct impact, raising residents’ awareness on the subject and implementing solutions on the ground in view of the elections, and an indirect one with data collection and experimentation that can be exploited in the longer term and potentially on a larger scale. In a few short events, the artists, mediators and facilitators
of the project proposed to the residents of the district to become actors of this citizen
mobilization.
Isis Gouédard
Collective intelligence expert

Isis Gouédard
Collective intelligence expert
A Genevoise mum-preneur and Senior IT Project manager, she holds a Mathematics Master and Entrepreneurship EMBA from University of Geneva. Passionate about human interactions and motivations, she helps client embrace change and derive actions plans fostering ideas through experience and games, unleashing the power of collective intelligence.
Damien Gauthier
UX & Design Thinking expert

Damien Gauthier
UX & Design Thinking expert
User Experience designer and Lean Innovation specialist, Damien started his career with PhD in mathematics and a brief detour through acting and directing, which led him to become curator of TEDxLausanne. Since 2016, he brings together his skills in science methodology, theater acting, UX and Lean Startup to help people solve problems together in a creative way.
Design Sprint as a Tool to Support Collaborative Planning of Green Infrastructure
by Maija Bergström, Annamaria Rossi
Category: Practitioners Presentation
Keywords:
- Design Sprint
- Living Lab
- Green Infrastructure
- Collaborative Planning
- Public-Private-People Partnership
Abstract. Green infrastructure supports biodiversity and vitality of ecosystem services in urban environments, and is therefore crucial for the future urban development. A successful planning and implementation of green infrastructure require, however, cross-sectoral and multidisciplinary collaboration. Yet, the lack of this multidisciplinary collaboration has been identified to be one of the central factors challenging the planning and implementation of green infrastructure. This paper presents a case study of the Virtual Verdure project where a design sprint process was utilized as a tool for cross-sectoral joint development for developing multi-stakeholder planning process of green infrastructure.
Maija Bergström
Community Manager

Maija Bergström
Community ManagerMaija Bergström (M.Soc.Sc.) works as Community Manager at Forum Virium Helsinki. Maija has developed new ways for more efficient and strategic use of underused and empty spaces. Her facilitation skills help filtering the stakeholder feedback as insights to the future services.
Annamaria Rossi
Project Planner, Forum Virium Helsinki

Annamaria Rossi
Project Planner, Forum Virium HelsinkiAnnamaria Rossi works as a Project Planner in Smart Kalasatama team Mission Zero Foodprint - project She just finished her master's degree in Urban Geography and Spatial Planning at the University of Helsinki and holds a Bachelor’s degree in Hospitality Management (Tourism & CSR).
Living labs as an ecosystem for innovation procurement - and vice versa. The FABULOS Pre-Commercial Procurement case
by Renske Martijnse-Hartikka
Category: Practitioners Presentation
Keywords:
- PCP
- automated shuttle buses pilots
- Innovative Procurement
- Public-Private Collaboration
Abstract. FABULOS is a public sector innovation project focused on making last-mile public transport more flexible, attractive and efficient. In particular, Pre-Commercial Procurement is used for the first time to develop and test autonomous shuttle buses in cities. Field testing of the prototypes takes place in the living labs of the so-called Buyers Group cities. In this 3-year competitive process, procurers from 6 countries work with 3 commercial consortia. The market is pushed to go beyond the state-of-the-art, based on the real needs of cities.
Renske Martijnse-Hartikka
Senior project manager

Renske Martijnse-Hartikka
Senior project managerRenske Martijnse-Hartikka is a senior project manager with over sixteen years of experience in both the private and public sectors. MSc in International Relations. For the past twelve years, she has worked on sustainable urban mobility, under the umbrella of many different EU-funded projects. Renske is employed by Forum Virium Helsinki: the non- profit innovation company owned by the city, which builds Helsinki into the most functional smart city in the world. Renske's work currently focuses on autonomous mobility. She is the project coordinator of FABULOS (Horzion2020). She manages this 3-year Pre-Commercial Procurement project in which six cities and a dozen companies work together to integrate fleets of autonomous shuttle buses in regular public transport. The FABULOS project funds companies' R&D to develop innovative all-inclusive solutions, which cities can then use in a more systematic way. FABULOS runs until March 2021.