Workshops which will take place during the OpenLivingLab Days of 2017 have been selected and from what you can see in the under the DAY 3 and DAY 4 of the agenda you can choose from 27 different workshops. A webinar will be organised to further explain the structure of the workshops to attendees.


Conceptualizing Transnational Living Lab model through the lenses of the customer

Workshop organisers: Virpi Kaartti (Laurea University of Applied Sciences),  Kelly Verheyen (LiCalab), Tom Van Daele (Thomas More University College)

A Transnational Care Living Lab (TCL) allows SMEs to accelerate the introduction of their innovations for markets in different EU countries, and even beyond. A cross-border collaboration is needed for an efficient approach of these markets. The goal of the workshop is to move forward in setting up a Transnational Living and Care Lab as a unique innovation instrument to support SMEs in developing and scaling up innovations for ‘living and care’ and ‘active and healthy ageing’.

Commercialization of the – internet wellbeing service for seniors

Workshop organisers: Pia Kiviharju & Sari Jääskeläinen (Laurea University of Applied Sciences) is a digital service that promotes health, social activities and wellbeing of elderly and their families that is at the moment free for users and service providers.  The next step is scaling the service to new areas and to ensure its existence by finding the business model to cover maintenance and developing costs. The intended outcome of this workshop is to formulate a Business concept which contains various revenue streams from different stakeholders and sponsors.

Transdisciplinary and transnational co-creation for health and care in an ageing society

Workshop organisers: Mathilda Tham & Sara Hyltén-Cavallius & Anna Kivilehto (Småland Living Lab), Eva Pavic (Johanneberg Science Park), Hiroko Akiyama (The University of Tokyo)

The purpose of this workshop is to share and further understandings of how tools for co-creation can be used to mobilise many ways of knowing and many different knowledge holders in the context of active ageing. Participants will experience the Five Levels of Story-telling tool, to create a shared map of understandings of active ageing, and engage in a fast process of social design and prototyping in this context. Together we will explore how tools for co-creation, developed in different contexts, for example industry and academia, can be synergised to meet the demands of a quadruple helix collaboration, in the context of health, care and ageing.

webFitForAll: a collaborative online platform for serious game development with and for older people

Workshop organisers: Panagiotis Bamidis & Dr Evdokimos Konstantinidis (ThessAHALL)

The workshop is built around a collaborative online platform for serious game development with and for older people, webFitForAll which received the 3rd place at the Best Living Lab Project Award 2016. The hands-on workshop will invite the participants to form groups representing different stakeholders and work on designing a “Play for …” campaign. The goal is to invite any interested living lab from the ENoLL healthcare group to run this campaign after the OpenLivingLab days and evaluate this methodology.

Innovating through co-creation: Involving Stakeholders in Improvement of Tech Transfer Process and Supporting TT Platform. Innovation, adoption and evaluation.

Workshop organisers: Kazimierz Murzyn (Life Science Park), Wojciech Przybylski & Agnieszka Włodarczyk (Krakow Living Lab).

The innovation management,  technology transfer and commercialisation is a complex issue and involves interdisciplinary knowledge,  process  and project management, long term planning and execution  and other skills. One of the challenges in commercialisation of life science technologies is to involve private companies much earlier in the development and commercialisation process, and to help such companies to develop the product in terms of validation, documentation and access to the market. The proposed workshop will aim to exploit Living Lab methodologies to involve actors of the tech transfer and commercialisation process (supply and demand side) to improve the TTO platform as a service.

Evaluation of data collection and data analysis in a transnational healthcare project

Workshop organisers: Sonja Pedell (Future Self and Design Living Lab), Leen Broeckx (LiCalab), Ana Lavaquial Thais Vieira (Hubz), Zhengjie Liu (Sino-European Usability Center), Lillianna Vélez Rueda (Telehealth Antioquia University), Hiroko Akiyama (University of Tokyo), Carmen Aguero (Tecnológica de Monterry)

In 2014, LiCalab executed a study on packaging design in five European countries, commissioned by a pharma company and in 2016, a new assignment followed: LiCalab was asked to evaluate the new packaging design in Latin America and Asia. LiCalab was in the lead and designed the scenarios for the co-creation sessions with patients, the expert panels with professionals and the human factor study and had to deal with quite a few challenges. In this workshop we want to reflect on the process. We want to share our challenges and evaluate the process. Together with the participants, we want to co-create solutions to collect and analyse qualitative data in a transnational context.

Towards European Home Care Business Ecosystem

Workshop organisers: Tiina Ferm (Turku University of Applied Sciences Living Lab for Wellbeing and ICT – TWICT), Elina Kontio (Turku University of Applied Sciences)

Nordic Heath Living Lab, NHLL, gathers existing home and health care players from Turku area in Southwest Finland and Stockholm region in Sweden under common cross-border umbrella in order to support private companies in improving and expanding their businesses. This workshop is targeted to find partners and similar networks to team up with to facilitate larger European home and health care business ecosystem. A short term goal is to identify funding opportunities and partners to a concrete project for building and starting the ecosystem

Circular economy:

Panels inside the learning curve: who, what, when, why…

Workshop organisers: Koen Vervoort (imec Living Lab)

Together with all participants of the workshop we’ll identify the users in a predefined project, mapping them into panel circles before scheduling them into a panel matrix in order to learn to understand the advantages of a separate approach towards a living lab panel in a project/platform/organisation. A real local project is presented, after which the workshop session will map users onto a panel circle sheet. From here, a panel matrix is created, to discuss what is expected, when and from who.

Living Labs and Policy:

Managing Innovation Uncertainties: a User-Oriented Knowledge Typology for
Targeted Learning Activities Throughout Living Lab Projects

Workshop organisers: Dimitri Schuurman & Annabel Georges & Aron-Levi Herregodts & Sara Logghe (imec Living Lab)

Living labs are characterised by active user involvement, co-creation, multi-methods and real-life experimentation (Schuurman, 2015) – it is however unclear how these elements should be implemented and part of the innovation journey through different living lab projects. Therefore, we want to provide the living lab community with a new framework, theoretically driven by uncertainties or knowledge deficits. At the end of the workshop, participants will have an enriched understanding and inspiration of adequate learning activities for specific knowledge deficits and the ENoLL community will benefit from this workshop when validated with participants and allow for a richer set of learning activities to be used in living lab projects.

Blockchain, a promising track for Living Labs

Workshop organisers: Eric Seulliet (3D Living Innovation / La Fabrique du Futur), Laurent Dupont (Lorraine Smart Cities Living Lab)

The blockchain – seen as the next web revolution – allows creative individuals to unite to innovate together while keeping the added value they have created. Initially confined to the field of bitcoin and financial transactions this technology has a potential of disruption in multiple sectors, but beyond business applications, the blockchain gives rise to a new paradigm which allows to completely rethink the approaches of co-creation and open innovation. Innovators will finally be able to regain the value they create! Through presentation and discussion about use cases, this workshop illustrates the challenges and opportunities of blockchain applied to co-creation.

On the edge of data & IoT policy co-creation in the context of Living labs

Workshop organisers: Olha Bondarenko & Wim De Kinderen & Gaby Rasters & Niels Wiersma (City of Eindhoven)

How can you design, validate and roll-out an innovative policy on “Data & IoT”, in co-creation with companies, knowledge institutions and living labs? An unmanageable task, at first sight, to bring together and combine all various viewpoints can be made possible if you apply innovation through co-creation involving all stakeholders! Join this workshop to learn about the successes of the City of Eindhoven in the field of “open data and IoT infrastructure practice-based policy” and shape the future developments together.

Our Infrastructure Futures: Learning, Sharing, Connecting, Building

Workshop organisers: (Bristol Living Lab)

If we were to re-imagine our future, living in a city that is designed and built with, above all else, its citizens in mind, what are the transformational steps we can take to achieve this? We want to ask for others’ experiences (learning), explain and share our local and national challenge and understand whether this resonates with others’ current thinking (sharing), exchange knowledge, expertise, ideas and capabilities (connecting) to help develop a (replicable) model for city-scale innovation in infrastructure. We are interested in the relationships between communities, universities, cities, government and private infrastructure stakeholders, regulators and policy makers.

Redefining public spaces: Innovation in Libraries, Museums, Civic centers, Schools, Streets, Squares…

Workshop organisers: Fernando Vilariño (Library Living Lab)

The aim of this workshop is to share among the participants and to propose innovative approaches for traditional public spaces in the cities and small villages.
Public spaces, such as Libraries, Museums, or the very streets and squares of our cities are under a critical process of transformation, partially due to the parallel digital transformation that we are living. In the Library Living Lab we have explored this process investigating how technology transforms the cultural experience of people – A design thinking process will be deployed for the definition of potential novel uses of public spaces.

Leveraging Behavioral Change for Energy Efficiency in Public Buildings

Workshop organisers:  Antonio Zonta (Green Schools LL), Joelle Mastelic (Energy LL), Francesco Molinari (Lunigiana Amica LL), Wojciech Przybylski & Agnieszka Włodarczyk (Kraków Living Lab)

An intense and immersive session introducing the participants to a few success stories of Energy Efficiency achieved through incentivising behavioural changes in the building occupants. The term DSM (Demand Side Management) refers to the modification of consumer demand for energy through various methods such as financial incentives and behavioural change achieved through people’s education. Concrete DSM impacts on energy bills will be documented and the perspective of reutilization of some of the tools and methods developed therein also in the concrete experience of the City of Krakow will be presented.

Bringing -and keeping!- all the stakeholders together: creating a catalog of models of governance for innovation

Workshop organisers: Fernando Vilariño (Library Living Lab)

Living Labs, as innovation tools in the EU Open Innovation strategy, must be sustainable. But the intrinsic heterogeneity and diversity of a real 4-helix approach, as in the case of Living Labs, does not allow to have a clear recipe about how to govern the project or how to make it sustainable. The aim of this workshop is to share among the participants their current implementation for sustainability and governance of the living labs, together with well known and documented cases. All the participants will contribute to a collaborative paper that could be used in the future as a reference tool for current and new living labs.

Service design:

Towards personas as tool in Living Labs

Workshop organisers: Jaakko Porokuokka & Paula Lehto (Laurea UAS), Marita Holst &Anna Ståhlbröst (Luleå University of Technology)

Having a shared understanding of development focus is an important factor for any development project that aims to operate customer centric or customer driven approach. Personas are research-based, archetypical profiles of users that enable different stakeholders of a development project to obtain and maintain a common focus during different stages of development process. The proposal is built upon three Living Labs research projects by Laurea UAS and Botnia Living Labs – all of the three projects use personas tool to build a common understanding of some of the stakeholders in order to guide collaboration during a multidisciplinary research project.

Value chain innovation in textiles and clothing

Workshop organisers: Jesse Marsh (, Paolo Guarnieri, & Besnik Mehmeti & Lorena Vidas (City of Prato), Luca Leonardi (Textile & Clothing Living Lab)

The fashion industry is the second most polluting in the world, according to several sources, and is also – in theory at least – one of the most customer driven. Despite the increasing contradictions in its business models, the Textile & Clothing (T&C) industry is relying on big data and sophisticated management systems to seduce customers into buying more and more often, at the same time resisting calls for more responsible production with a minimum of environmental and social standards.  In parallel, emergent networks of designers, small scale producers, researchers in new materials and processes are joining up with innovation networks and local social actors to build alternative value chains, incorporating new paradigms from smart textiles to the Circular Economy. Will we ultimately co-design our own clothes in fashion Living Labs?

Duxis: An integrated and contextualized approach for Living Lab practices

Workshop organisers: Lynn Coorevits & Bram Lievens & Tanguy Coenen (imec Living Lab), An Jacobs (iMinds SMIT)

Living Labs have a number of key processes with as main goal to research the appropriation of technologies in users’ daily life and to maximize user experience. This workshop introduces a technical and collaborative platform (Duxis) where Living Lab practitioners can work together with future users and other relevant stakeholders to generate during and apply contextualized knowledge in the innovation process. The workshop will focus on the needs and integration of such a platform for Living Lab practitioners and aim to map the requirements of the Living Lab community for such tools.

Smart cities:

Sensitizing techniques for ideation and co-creation in Living Labs projects: a hands-on experiment with contextual triggers and boundary objects

Workshop organisers: Sara Logghe & Dimitri Schuurman & Kaatje Boury & Pauline Dewolf (imec Living Lab)

Living Labs are linked to User Centered Design and User Innovation methods and techniques, but the ideal way for co-creating with end-users (‘innovation with users’) in focus group discussions is rarely discussed (Schuurman, 2015). While there is a considerable research and innovation effort related to the deployment of Smart Cities, there are still plenty of hurdles to move from R&D to implementation and real mass-scale deployment. In the workshop for the Open Living Lab Days an alternative version of the prototype of the Wappr-application (an application to push location based questions towards its users) will be used.

Going GREEN with active involvement of inhabitants.

Workshop organisers: Katarzyna Opałka & Barbara Kaźmirowicz & Iwona Kluza-Wąsik & Katarzyna Przyjemska-Grzesik (The Municipal Greenery Authority), Agnieszka Włodarczyk (Krakow Living Lab), Veera Mustonen (Helsinki Living Lab)

Smart city should be open to its inhabitants, encourage their activity, make use of their creativity, and this is precisely the role of a territorial self-government and its institutions. In that context Smart City or Smart Metropolis is a space of high quality of life, allowing its users everyday functioning in good health condition, within a network of friendly social relationships, with universal and constant sense of security and full access to cultural, educational and social infrastructure.  Thanks to the creativity of its inhabitants and its strong position as a scientific centre, Kraków constantly implements Smart City solutions and ideas. Together with Helsinki Living Lab we want to share our experiences with you during the local visit and workshop.

Introducing design methodologies for ideation: multi-disciplinary analysis as a tool for designing circular economy innovations

Worshop organisers: Kathleen Vinck & Dimitri Schuurman & Aron-Levi Herregodts (imec Living Lab)

One of the challenges when letting end-users take a more active role in the innovation process is to translate their inputs into design. Moreover, end-users lack the background and insights of professional designers which limits their potential to design their own solutions based on their explicit and latent needs. Therefore, within this workshop, we will introduce a strategic design framework (Manzini & Vezzoli, 2003), consisting three determinants: usage, technology and market. This design framework helps to structure co-design efforts, improves the quality of the eventual solutions and facilitates the process of product innovation in general.

Co-creating services for smart cities – models, processes and ecosystems

Workshop organisers: Maija Bergström & Kaisa Spilling (Smart Kalasatama Living Lab), Tuija Hirvikoski & Anne Äyväri (Laurea University of Applied Sciences)

Smart services are often created by several players and they require a wider ecosystem: the service ecosystem can be further developed during piloting phase together with the different stakeholders linked or engaged in the co-creation of the services. We have learnt that the co-creation events organised in the context of the pilots serve to engage and build a wider ecosystem.  During this workshop, we first explain a strategic model for boosting collaboration between the city and the businesses in the context of healthcare and wellbeing. Then we zoom in to the processes and methods for developing the innovation ecosystem.

Smarting up your city in smart mobility.

Workshop organisers: Lukasz Franek & Lukasz Gryga & Michal Pyclik (Krakow Road and Transport Authority), Wojciech Przybylski & Agnieszka Włodarczyk (Krakow Living Lab)

The workshop Smarting up your city in smart mobility shows the joint challenge big metropolises face as far as the sustainable and efficient smart transport is concerned. It should be mentioned here that the mobility itself is closely linked with environment and particularly in Krakow and Krakow Metropolitan Area (KMA= Krakow + 13 nearby municipalities) it has the double impact. In the Strategy for Krakow and KMA,  project led by Krakow Technology Park, it was stated that carrying out integrated transport policy in the KMA as well as undertaking activities towards constant increase of the share of collective transport by introducing ITS will significantly improve  the quality of air in Krakow as well. Smart Mobility itself refers among others to smart transport systems (traffic and road sign control) and during the study visit and workshop we aim to show you the ways we work, benefit from your know how and best practices, and together work out the smart solutions that can be adequate to traffic problems we all as inhabitants experience wherever we come from.

Utilizing innovation potential of urban ecosystems through citizen engagement

Workshop organisers:  Marco Combetto (Informatica Trentina Trentino as a Lab), Matjaz Getz (E-zavod Living Lab)

In the challenge of making central Europe more innovative and competitive by maximising the innovation potential of smaller and medium sized urban ecosystems, many smart solutions, technologies and services developed in the Smart City are not used widely because of the lack of knowledge and motivation or acceptance of end-users. This workshop will explore the importance, with the support of 3 experiences coming from URBAN INNO EU project, of involving and empowering citizens, local communities and local creative industries/designers in material research, bridging the gap between government, industry and citizens/local entrepreneurs, as an important step towards a sustainable and eco-friendly economy and society. Inspired by 3 presented cases and other known best practices, participants in this workshop will learn and discuss about the best co-creation methods and the best required adaptations for Smart Cities and medium sized urban ecosystems.


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