Human Factors research is still in its infancy in healthcare. However, studies simulating challenging real-life circumstances using a multi-method approach provide important user insights. LiCalab, Living and Care Lab in Belgium, has many positive experiences using this methodology through the innovation process. LiCalab submitted the paper ‘Human Factors in living lab research’ in the Challenges of Living Labs track. This paper aims to inform the living lab community on how human factors methodologies can play a role in an iterative development cycle.
The outcome of a Human Factors study is a documentation of usage and errors in a simulated context. Subjective experiences and preferences can be assessed in a safe and controlled test environment. When the prototype is not field ready yet or if it has a high impact on users’ safety, a Human Factors study can provide insights on openness towards the product, product safety, ease of use and contextual fit.
Building further on the paper, this workshop goes into more detail regarding the practical organization of such a study. Thus, participants will have a practical guide to set up a Human Factors study.