Doctoral Consortium (only open to PhD students)


Dr. Dimitri Schuurman, Dr. Bas Baccarne, Dr. Brigitte Trousse

This track provides an opportunity for doctoral students to explore and develop their research interests in an interdisciplinary workshop, under the guidance of a panel of distinguished researchers. Extended abstracts will be discussed by PhD students during the session and relevant feedback for improvement and further development of their research will be provided. Presentations will need to be done ‘live’. This session is by invitation only by the scientific committee. 

Exploring lab-driven innovation processes in experience-based tourism

by Yati Yati

Category:  Doctoral Consortium


  • experience innovation
  • experience-based tourism
  • lab-driven innovation
  • innovation labs
  • living labs

Abstract. This PhD study aims to contribute to a better understanding of the lab-driven innovation processes in experience-based tourism, food, and culture. The overall research question is: How can labs drive innovation processes in experience-based sectors and what are the benefits and challenges? To answer the question, the study will focus on the conceptualization, tools, facilities, facilitators, and utilization of the labs in experience designs. There are two main theoretical frameworks in this study, one is the innovation process theory, including experience and sustainable innovation, and the other one is the literature about labs for innovation. The hermeneutic explorative multi-case study design with qualitative data collection will be employed to explore the lab cases in this study. Lastly, this PhD study will result in an article-based dissertation, with four planned articles plus one umbrella article outlined.

Sustainability transitions in the innovation of city systems from the perspective of the circular economy

by Diego Hernando Florez Ayala

Category:  Doctoral Consortium


  • Urban living labs
  • Sustainability transitions
  • Circular Economy
  • Netnography

Abstract. Based on agenda 2030, it is considered that the United Nations, the cities, and metropolitan areas are powerhouses of economic growth – contributing about 60 percent of global GDP. However, they also account for about 70 percent of global carbon emissions and over 60 percent of resource use. As a consequence, rapid urbanization results in a growing number of slum dwellers, inadequate and overburdened infrastructure and services, worsening air pollution, and unplanned urban sprawl. Based on the above context, it is believed that the Urban Living Labs (ULL) are configured as potential sustainability transitions for city-systems’ innovation from the perspective of a circular economy. Based on this statement, the question is, how the factors that have characterized ULL can be configured as potential sustainability transitions for the innovation of city systems, considering them from the perspective of the circular economy? This research aims to assess the factors that have characterized ULL as potential sustainability transitions in the innovation of city systems, considering them from the perspective of the circular economy. To attain this research purpose, a qualitative Netnography will be applied as the methodology for data collection and data analysis. Content analysis will be used for data analysis. As a result, it is expected that the identified activities and projects of the ULL investigated in this study may contribute to identifying sustainability transitions as the potential to build a circular city system.

The development journey of open service innovation in the public and private sector

by Ruusa Ligthart, Tim Minshall

Category: Doctoral Consortium


  • Open Innovation
  • Service Innovation
  • Open Service Innovation
  • Stakeholder
  • Customer-Centricity

Abstract.This research explores how the private and public sectors are developing and implementing open
service innovation. While current literature introduces some references to open service innovation there is a lack of a conceptualisation that can draw together areas of the literature connected to this concept. Some service-related aspects of open innovation have received limited research attention, but this remains quite low despite the relevance of the topic in today’s service-led society. For practitioners, there is no robust framework to support the implementation of open service innovation in different contexts. To address these research needs, in parallel with the literature review, three in-depth case studies of the implementation of open service innovation were conducted in Finland over a period of two years. The results of analyzing these cases indicates that open service innovation is complex and there are some unique issues that distinguish it from open innovation more generally. This research identified themes common to open service innovation development in both private and public sector organisations. The case-study findings indicate that there are distinct issues that differentiate open innovation implementation for services when compared to open innovation for products. The cases also revealed common patterns of characteristics with the implementation of open service innovation. Even though our case studies are quite different in terms of structure, size and type, they all face quite similar challenges and employ many common enablers when developing open service innovation.