DAY 3 : Friday 4 September



Action Oriented Task Forces are special Interest Groups gathered around the topics at the center of ENoLL’s work. First 45 minutes of the session will be open to public. 

The main challenge for this ENoLL task force is to:

  1. a) Increase the social innovation impact of living labs (and demonstrate this).
  2. b) Promote collaborative working and investment in LLs as a result of a)
  3. c) Collectively achieve greater impact globally e.g. influence social policy

This task force’s focus is to support local, decentralized and distributed transformation enabling a closer collaboration and a better understanding about the actions that are needed to address social issues in specific contexts/regions using social innovation specialization strategies.

We are confronted today to complex challenges related to energy and environment. This is not the first time in history that such questions arise linked to transition toward a more sustainable society. Today, scenarios of what will happen to the next generation if a collective effort is not made during the next decade are frightening.

Generating a global movement toward a more sustainable society needs different elements:

  • Analysis of the actual situation (already made by groups of researchers such as IPCC)
  • Identification of best practices, proven successful in a specific contexts
  • Identification of what does not work and what to stop investing in
  • Development of new products, services, programs, methods
  • Coordination, scalability and replicability of such practices
  • Measurement of impact of the practices put in place and feedback loops

The ENoLL Action-Oriented Task Force on Social Impact of AI is aiming at providing a practical approach to the questions related to the social transformations associated to the development of the Artificial Intelligence, in the general framework of the Digital Transformation. Living Labs appear as relevant infrastructures for the potential co-creation of products and services based on AI in Europe and the world, but fundamentally, to anticipate the societal changes needed to provide a trustful deployment of such transformations by empowering everyone to innovate without leaving anyone behind, due to the digital gap

The main objective for this ENoLL Action-Oriented Task Force is to consolidate a critical mass of stakeholders –both from the ENoLL Community and externals- around strategic projects in the topic of Rural Living Labs, to jointly tackle in an efficient way the main challenges -namely: Depopulation, Sustainability, SME’s digitalization, rural tourism, and Smart Agrifood- in order to facilitate a systemic transition to a sustainable innovation ecosystem.

The session is hosted by Luis Navarro López (Guadalinfo) and Milica Trajković (Biosense Institute) 

This ENoLL Action-Oriented Task Force is open Community of living labs where research, innovation, methodologies and best practices on health and wellbeing are credited and shared easily, transparently and trustfully. Thus, the mission of the ENoLL Action Oriented Task Force on Health and Well-being is to activate and boost a collaborative ecosystem among Living Labs interested in the domains of Health and Well-being, giving visibility of their added value at European and international level and attracting key actors within the public and private sector.




ENoLL being one of the core promoters of the Living.in_EU declaration, is working towards supporting the commitment points on Education and Capacity Building in a co-creative and citizen driven manner. On this scaling up session we aim to work together with our audience and address needs on the following commitment points:

  • develop citizen-centric design approaches as a new competence for policy-making;
  • provide the public with the digital education and skills they need to benefit from smart city solutions and to participate in decision making;
  • develop a culture of having a co-creative, participative and cross-sector approach to designing and implementing smart and sustainable local solutions;
  • facilitate and coordinate activities including knowledge sharing, communication, dissemination and consultancy provision, to scale up successful digital solutions;

The aimed outcome is to start working together with some volunteer signatory cities to define the roadmap of implementation of the commitments into the platform.

Hosted by: ENoLL, DG Connect, and Living.in_EU ambassadors



Theoretical & methodological challenges a research session led by Dr. Dimitri Schuurman & Prof. Dr. Wendy Van Den Broeck. READ ABSTRACTS

Co-creating motivational goal models with key stakeholders online by Leon Sterling & Sonja Pedell The workshop will introduce motivational goal models as co-creation process giving key stakeholders a strong voice. A two-stage process will be demonstrated leading to a visual goals model representation using software. MORE

The challenge of learning experiences in Living Labs by Martijn Arnoldus This workshop will identify promising ways to better appreciate how participants learn in living labs. MORE

Can Living Labs benefit (im)migrants? Exploring a service co-design approach by Susie McAleer The goal of this workshop is to find out if Living Labs can be beneficial for (im)migrant service development and innovation, and if yes in what way could (im)migrants be directly involved. MORE




EuroCities based on the interest of its members is launching a pilot project in 2020 to co-create digital solutions, to tackle common challenges and to scale up existing successful solutions.

The aim of the project is to scale up the on-going Citizen Card prototype in many European cities, with different digital capacity and local contexts. This project also contributes as a pilot project of the initiative on upscaling existing urban digital solutions in
Europe’s cities and communities.

Current status of the project: Several European countries and cities have or want to introduce a Citizen Card. Based on these best practices, insights and current and future EU-regulations the project team will create a generic approach to and architecture for an interoperable, privacy friendly, convenient, safe and secure Citizen Card which can address several purposes and link to public and private services. To create such a model, 8 cities are sharing their expertise, experiences and insights.

Based on these learnings, a white label Citizen Card will be suggested combining both a physical card and an app.

Participating pilot cities: Zaragoza, Gijón, Porto, Pau, Rotterdam, Eindhoven, Bratislava and Valladolid. The cities of Barcelona and Ghent are also involved as reviewers of the process and the results delivered.

The Digital Living Lab Days Scaling up session will focus on aspect(s) in which the Living Lab community is strong and can more easily mobilize experts. Such as co-creation with end users and validation of first trials.

The aim of the session is to progress with the white labelling the good practices and building customised services which clearly connect to citizens needs and wishes.

Hosted by: EuroCities, ENoLL 


Tools & technologies for citizen centric innovation a research session led by Prof. Dr. An Jacobs & Dr. Klaas Bombeke. READ ABSTRACTS

How to diversify your panel: what can we learn from each other? by Sacha Vermeylen & Leen Broeckx During this workshop you will learn how can we reach out to at risk target groups like disabled, deprived people or minorities. MORE

An Avatar Only a Mother Could Love! by Joanne Carroll, Aaron Farrelly & Louise Hopper Who do Avatars represent? What makes an avatar good or bad? During this workshop you will design avatars representing older adults and those with physical disabilities. MORE

Living Lab Tools for the Co-Creation of Service Innovation Modelling by David Jamieson, Prof. Rob Wilson & Prof. Mike Martin This workshop for participants to learn about and to use a new approach to modelling service environments developed in the Horizon20/20 Co-creation of Service Innovation in Europe (CoSIE) project. MORE