ICT technologies have brought about a revolution in many aspects of the cultural sector during the COVID-19 crisis, accelerating their implementation, offering challenges and opportunities at the digital level that have to do with communication, digital culture, increased interactivity between agents and new artistic and creative formats. Therefore, innovation and digital technology have helped to alleviate the impact of COVID-19 on individuals, businesses and governments.
A new digital-based era is emerging, creating new opportunities. It has changed the way we work, learn, buy and interact. We must be prepared for the so-called new normality. But, at the same time, the benefits of technology are not equally distributed.